Terms & Conditions

Terms & Conditions

These terms govern the use of the Svitlana Zamkova website and the purchase of handmade shoes, bags, and related products.

Products and orders

Many products are handmade or made to order. Small variations in color, texture, or details may occur because natural materials and handcraft are used.

Payment, delivery, and returns

Prices, payment methods, and delivery options are shown at checkout. Returns and exchanges follow the return policy published on the website and applicable legal requirements.

Intellectual property

Photos, text, designs, and branded content on this website belong to Svitlana Zamkova or their respective rights holders and may not be used without permission.